LIV Swiss Watches co-founder Chaz has issued a direct outreach to customers emphasizing the scarcity of the brand's small-batch, limited-edition production. The brand notes that once a specific model sells out, it is permanently removed from the catalog. To assist collectors, LIV is offering to personally reserve specific watches for customers for a few days upon request. The brand is also facilitating custom requests for specific limited edition numbers, provided the requested number has not already been purchased. To support potential buyers, LIV continues to offer complimentary worldwide shipping and a 90-day trial period on their timepieces. Customers are encouraged to contact the brand via email, text, or site chat to discuss availability or specific requirements.